(Date of statement: 17 January 2025)
This Accessibility Statement contains information on the accessibility of our website in accordance with Section 9b of the Niedersachsen Disability Equality Act (NBGG) and on the relevant contact options.
This Accessibility Statement applies to the website www.niedersachsen-tourism.com. This website is largely compatible with the requirements of the harmonised European standard EN 301 549 V2.1.2 (08-2018).
About this Accessibility Statement
This Accessibility Statement is current as of 17 January 2025. The assessment is based on tests of selected pages and the technical requirements provided by the technical service provider destination.one GmbH.
Non-accessible content
However, the website www.niedersachsen-tourism.com does not fulfil all the criteria of EN 301 459. The following are not fulfilled:
- 9.1.2.3 Audio Description or Full Text Alternative for Video
- 9.3.1.2Language of Parts
- 9.3.3.1 Error Identification
The EN 301 459 standard is further supplemented by additional accessibility requirements for a website, some of which were also considered in the evaluation. There are currently no accessible PDFs available on the website (according to DIN ISO 14289-1:2016-12). Furthermore, simple language has not yet been implemented (in accordance with Section 11 Disability Equality Act (BGG)).
Reasons for inaccessibility: We are not making the aforementioned items accessible or we are introducing them gradually because their accessible design would currently place a disproportionate burden on us in accordance with Section 9a(4) Niedersachsen Disability Requirement Act (NBGG).
However, we are constantly working to improve the accessibility of our website www.niedersachsen-tourism.com.
Feedback and contact details
Through the following contact, you can report shortcomings in our compliance with accessibility requirements, enquire about the reasons for the non-accessible design, and request information that is exempt from accessibility requirements under Section 9(2) Sentence 2 and Section 9a(4) Sentence 1 of the Niedersachsen (Lower Saxony) Disability Equality Act in a format accessible to you:
TourismusMarketing Niedersachsen GmbH (TMN)
Essener Str. 1
30173 Hannover
Email: info@tourismusniedersachsen.de
Telefphone: +49 (0) 511 / 270 488 0
We will respond to the aforementioned messages, enquiries and requests within one (1) month.
Dispute resolution (enforcement process)
If the responses from the above-mentioned contact are not satisfactory, you can submit a request to initiate a dispute resolution process with the Arbitration Board, established by the State Commissioner for People with Disabilities in Niedersachsen, in accordance with the Niedersachsen Disability Equality Act (NBGG). The Arbitration Board under Section 9d NBGG is tasked with resolving disputes between people with disabilities and public bodies in the state of Niedersachsen concerning IT accessibility. The arbitration process is free of charge. Legal counsel is not required.
You can directly contact the Arbitration Board at:
Email: schlichtungsstelle@ms.niedersachsen.de
Telephone: +49 (0) 511 / 1204010